Terms and Conditions:
PLEASE READ THESE TERMS CAREFULLY BEFORE SIGNING UP OR ACCESSING OR USING OUR SERVICES.
Your sign-up and use of the Services constitute your agreement to be bound by these Terms, which establishes a contractual relationship between you and HealthCare-1. If you do not agree to these Terms, you may not sign-up or use the Services. HealthCare-1 may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
HealthCare-1 may amend the Terms related to the Services from time to time. Amendments will be effective upon HealthCare-1’s posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.
The Services constitute a technology platform that enables users of HealthCare-1’s services through its website provided as part of the Services (each, an “Service”) to arrange and schedule healthcare and other services with employed or independent third party providers of such services, including independent third party physicians, therapist, nurses, transportation providers, other independent third party providers under agreement with HealthCare-1 or certain of HealthCare-1’s affiliates (“Third Party Providers”). Unless otherwise agreed by HealthCare-1 in a separate written agreement with you, the Services are made available solely for your personal use. YOU ACKNOWLEDGE THAT HEALTHCARE-1 DOES NOT PROVIDE EMERGENCY HEALTHCARE OR ANY OTHER URGENT CARE SERVICES OR FUNCTION AS A REPLACEMENT OF EMERGENCY HEALTHCARE SERIVES AND THAT ALL SUCH EMERGENCY SERVICES SHOULD BE DEALT BY LOCAL EMERGENCY SERVICES AS PER CUSTOMERS DISCREATION AND SOLE RESPONSIBILITY OF THEIRS.
SERVICES ARE EITHER PROVIDED BY EMPLOYED STAFF OF HealthCare-1 or INDEPENDENT THIRD-PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY HEALTHCARE-1 OR ANY OF ITS AFFILIATES.
Subject to your compliance with these Terms, HealthCare-1 grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferrable license to: (i) access and use the services solely for you or your immediate family members (family tree from NADRA required) in connection with your use of the Services (unless otherwise agreed upon and signed by both parties) ; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by HealthCare-1 and HealthCare-1’s affiliates.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by HealthCare-1; (iii) decompile, reverse engineer or disassemble its website or provide Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the website or Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the website or Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
You acknowledge that portions of the Services may be made available under HealthCare-1’s various services request options associated with healthcare services, including the visitation of healthcare professionals at customers’ residence or provision of services at members request at healthcare professionals’ facility. You also acknowledge that the Services may be made available under such request options by or in connection with: (i) certain of HealthCare-1’s affiliates; or (ii) independent Third-Party Providers, including physicians, healthcare providers and other professionals.
The website and Services and all rights therein are and shall remain HealthCare-1’s property. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner HealthCare-1’s company names, logos, product and service names, trademarks or services marks or those of HealthCare-1’s licensors.
In order to use most aspects of the Services, you must register and subscribe to a service package and maintain an active personal user Services account (“Account”). You must be at least 18 years of age, or the age of legal majority in your jurisdiction (if different than 18), to sign up for a plan. Plan and Account registration requires you to submit to HealthCare-1 certain personal information, such as your name, address, mobile phone number and age, your family details (immediate members who will be a part of the plan and living in HealthCare-1’s coverage areas) as well as at least one valid payment method (either a credit card or accepted payment partner) among other necessary information. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Services or HealthCare-1’s termination of these Terms with you. You are responsible for all activity and open invoices that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by HealthCare-1 in writing, you may only possess one plan and Account.
The Plan and Services can only be signed-up by persons age of 18 and older. You may not authorize third parties to use your Account. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws (in the country of the services rendered: Pakistan) when using the Services, and you may only use the Services for lawful purposes (e.g., no medicolegal treatment, controlled substances prescriptions, etc.). You will not, in your use of the plan and Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the HealthCare-1 employees/provider, Third-Party Providers or any other party. In certain instances, you (or family members in the plan) may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.
By creating an Account and signing up for a plan, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from HealthCare-1 at any time. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.
HealthCare-1 may, in HealthCare-1’s sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to HealthCare-1 through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to HealthCare-1, you grant HealthCare-1 a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and HealthCare-1’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant HealthCare-1 the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor HealthCare-1’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by HealthCare-1 in its sole discretion, whether or not such material may be protected by law. HealthCare-1 may, but shall not be obligated to, review, monitor, or remove User Content, at HealthCare-1’s sole discretion and at any time and for any reason, without notice to you.
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device and you shall be responsible for such rates and fees. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. HealthCare-1 does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
You understand that signing-up for the plan and use of the Services will result in charges to you for the services you receive from HealthCare-1 (either directly or through Third Party Providers) (“Charges ”). There’s one annual/monthly/Travelers subscription charge depending on the level of service you choose. This subscription is independent of any/all service charges incurred for using each service. After your acceptance of service appointment from HealthCare-1 staff, HealthCare-1 will charge and deduct your payment of the applicable Charges. Payment of the Charges to contracted Third Party Providers will be HealthCare-1’s responsibility and will be treated and shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by HealthCare-1.
All Charges are due immediately and payment will be facilitated by HealthCare-1 using the preferred payment method designated in your plan & Account, after which HealthCare-1 will send you a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that HealthCare-1 may, as the Third Party Provider’s limited payment collection agent, use a secondary payment method in your Account, if available.
As between you and HealthCare-1, HealthCare-1 reserves the right to establish, remove and/or revise Charges for any or all services obtained through the use of the Services at any time in HealthCare-1’s sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may differ. HealthCare-1 will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. You may elect to cancel your request for services at any time prior to HealthCare-1’s Provider’s dispatch, in which case you may be charged a cancellation fee.
This payment structure is intended to fully compensate the Providers for the services provided.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” HEALTHCARE-1 DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, HEALTHCARE-1 MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED. HEALTHCARE-1 DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY PROVIDERS. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
HEALTHCARE-1 DOES NOT PROVIDE EMERGENCY OR ANY OTHER URGENT CARE SERVICES OR FUNCTION AS A REPLACEMENT OF EMERGENCY HEALTHCARE SERIVES AND THAT ALL SUCH EMERGENCY SERVICES SHOULD BE DEALT BY LOCAL EMERGENCY SERVICE PROVIDERS AS PER CUSTOMERS DISCREATION AND SOLE RESPONSIBILITY OF THEIRS.
HEALTHCARE-1 SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF HEALTHCARE-1 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HEALTHCARE-1 SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF HEALTHCARE-1 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HEALTHCARE-1 SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND HEALTHCARE-1’S REASONABLE CONTROL. YOU ACKNOWLEDGE THAT THIRD PARTY SERVICES REQUESTED THROUGH SOME REQUEST BRANDS MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED.
HEALTHCARE-1’S SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE HEALTHCARE AND OTHER SERVICES WITH THIRD PARTY PROVIDERS, BUT YOU AGREE THAT HEALTHCARE-1 HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY SERVICES PROVIDED TO YOU BY THIRD PARTY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS.
THE LIMITATIONS AND DISCLAIMER IN THIS SECTION DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
You agree to indemnify and hold HealthCare-1 and its officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) HealthCare-1’s use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
Except as otherwise set forth in these Terms, these Terms shall be exclusively governed by and construed in accordance with the laws of Pakistan. The Vienna Convention on the International Sale of Goods of 1980 (CISG) shall not apply. Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to the Services or these Terms, including those relating to its validity, its construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation proceedings under the International Chamber of Commerce Mediation Rules (“ICC Mediation Rules”). If such Dispute has not been settled within sixty (60) days after a request for mediation has been submitted under such ICC Mediation Rules, such Dispute can be referred to and shall be exclusively and finally resolved by arbitration under the Rules of Arbitration of the International Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules' Emergency Arbitrator provisions are excluded. The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with the ICC Rules. The place of both mediation and arbitration shall be IL, USA, without prejudice to any rights you may have in Pakistan. The language of the mediation and/or arbitration shall be English, unless you do not speak English, in which case the mediation and/or arbitration shall be conducted in both English and or Urdu language. The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the International Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: (i) the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii) the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.
Claims of copyright infringement should be sent to HealthCare-1’s designated agent.
HealthCare-1 may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to HealthCare-1 by written communication to HealthCare-1's address at 1002 Spring Hill Dr, Northbrook, IL, 60062, USA.
You may not assign or transfer these Terms in whole or in part without HealthCare-1’s prior written approval. You give your approval to HealthCare-1 for it to assign or transfer these Terms in whole or in part, including to: (i) a subsidiary or affiliate; (ii) an acquirer of HealthCare-1’s equity, business or assets; or (iii) a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, HealthCare-1 or any Third Party Provider as a result of the contract between you and HealthCare-1 or use of the Services.
If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.
SITE OPERATION: USA is our Country of Domicile. HEALTHCARE-1 controls this Site from the USA HEALTHCARE-1 makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any USA export laws and regulations.
OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. HEALTHCARE-1 will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific
PERMITTED USE. You agree that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by HEALTHCARE-1 to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by HEALTHCARE-1 to do so. The content and software on this Site is the property of HEALTHCARE-1. The plan subscriber must retain a copy of transaction records and policies and rules.
Subscribers cannot directly employ, use or contract HealthCare-1’s staff or third party providers for provision of services as contracted through HealthCare-1